Privacy Policy

1. Data Controller

The data controller for personal data collected through this website and our course enrollment process is:

Logicraft
143 Bang Na-Trat Road, Bang Na, Bangkok 10260, Thailand
Email: [email protected]
Phone: +66 2 592 7038

2. What Personal Data We Collect

We collect personal data in the following ways:

• Contact form submissions: name, email address, phone number (optional), and message content.
• Course enrollment: name, email address, phone number, and payment-related information processed by our payment provider.
• Course participation: submitted exercises, project files, and communication with instructors or mentors.
• Website usage: analytics data collected via cookies, including pages visited, session duration, and browser type. See Section 6 for details.

We do not collect sensitive personal data (such as health information, biometric data, or political opinions).

3. Legal Basis for Processing

We process personal data on the following legal bases under the PDPA:

• Contractual necessity: to administer your enrollment, deliver course materials, and provide instructor or mentor support.
• Consent: for optional communications such as course announcements or updates. You may withdraw consent at any time.
• Legitimate interests: to improve our website and services, respond to inquiries, and maintain course quality records.
• Legal compliance: where required by Thai law.

4. How We Use Your Personal Data

• To respond to contact form inquiries and enrollment requests
• To deliver course access, materials, and feedback
• To coordinate mentor sessions for Capstone Track participants
• To send enrollment confirmations and course-related communications
• To process payments through our payment provider
• To improve course content and website functionality through aggregated analytics
• To comply with legal obligations

We do not sell personal data to third parties. We do not use personal data for automated decision-making that produces legal effects.

5. Data Retention

We retain personal data for the following periods:

• Contact form data: 12 months from the date of submission, unless a course enrollment follows.
• Enrollment and course data: 3 years from course completion, to support any follow-up queries or references.
• Payment records: 7 years in line with Thai accounting requirements.
• Analytics data: aggregated and anonymised; individual session data is not retained beyond 26 months.

Data is deleted or anonymised at the end of the applicable retention period unless legal obligations require longer retention.

6. Cookies

Our website uses cookies for core functionality and analytics. Cookie categories include:

• Essential cookies: required for the website to function; cannot be disabled.
• Analytics cookies: collect aggregate usage data to help us improve the site; optional.
• Preference cookies: remember your consent choices; optional.

You can manage your cookie preferences at any time on our Cookie Policy page. Refusing non-essential cookies does not affect your access to the website or course materials.

7. Data Protection Measures

• All data transmissions are encrypted using TLS (HTTPS).
• Access to personal data is restricted to staff and contractors with a specific operational need.
• Course submission files are stored on access-controlled servers.
• We conduct an annual review of data handling practices.
• In the event of a personal data breach that is likely to harm data subjects, we will notify the Office of the Personal Data Protection Committee (PDPC) within 72 hours and affected individuals without undue delay.

8. Third-Party Services

We use the following categories of third-party services that may process personal data on our behalf:

• Payment processing: handled by a PCI-DSS compliant provider; Logicraft does not store card data.
• Analytics: aggregated website analytics to understand traffic patterns.
• Email delivery: for enrollment confirmations and course communications.

Third-party providers are selected based on their data protection practices and are not permitted to use personal data for their own commercial purposes.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies before providing any personal data.

10. Your Rights Under the PDPA

As a data subject under Thailand's PDPA, you have the following rights:

• Right to access: request a copy of personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your data where there is no longer a lawful basis for processing.
• Right to data portability: request your data in a structured, commonly used format.
• Right to object: object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing.
• Right to lodge a complaint: with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have been infringed.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

11. Children's Privacy

Our courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from persons under 18. If we become aware that a person under 18 has submitted data to us, we will delete it promptly. If you have concerns about a minor's data, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If changes are material, we will notify current enrolled learners by email. Continued use of the website after changes take effect constitutes acceptance of the updated policy.

13. Contact for Privacy Matters

Logicraft
143 Bang Na-Trat Road, Bang Na, Bangkok 10260, Thailand
Email: [email protected]
Phone: +66 2 592 7038
Office hours: Monday – Friday, 09:00 – 18:00